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More bad news for the hardest-hit communities, but Technology can help

The highest drug mortality rates are disproportionately concentrated in the economically distressed mining, manufacturing and service sector dependent counties with high exposure to prescription opioids and fentanyl.


Alex, from troubled and economically challenged Southwestern Pennsylvania, got involved with prescription painkillers after a motorcycle accident. His parents detected his condition and immediately his mother did a "Google search" and his father did a "Bing search".

Being Discovered On The Web

PatientMD helped Substance Use Treatment Inc. show up in the top of search results in popular search engines like "Google, Bing, Yahoo" by doing SEO on the website, social media marketing by posting in Facebook and Instagram and reputation management and improved the search rankings
Before going ahead with The Substance Use Treatment Inc., they wanted to dig deeper and check their business reviews. Once they were satisfied with the reviews, they decided to go ahead with it and did a tele-consult, or “Video Visit” with the admissions specialist. Before the consult, Alex’s parents received an email and text notification on the timing of the telemedicine consult.  

Video Visit

PatientMD provides state-of-the-art integrated telemedicine capability to improve the patient engagement from the initial screening to after care.
The rehab specialist was very helpful and explained to the family how simple it was to use an online scheduler for not only the initial approach consult, but scheduling of Alex’s first visit as well. Before leaving for the facility, Alex's mother had an appointment with a pain medication doctor acting as consultant to the SUD facility. Alex’s team of special therapists was already taking form!
The pain doctor received notification on email and text on the appointment. She accepts it and the appointment is confirmed…all electronically and shared across the entire treatment team.

Online Scheduling

PatientMD provide online scheduling for patients to book appointments right from the website of Substance Use Treatment Inc. PatientMD invested in making your business stand out from the competition in providing such services integrated right in the website and not pushing the patient to third party sites like "Google" and "Facebook" therefore protecting the privacy of the patient
After they arrive at the facility, they are seen by the pain doctor. The doctor suggests a 30 day IOP. The family retires to their hotel room and chooses the best treatment plan to fit their budget and insurance coverage. They pay for it over the web but they did the analysis even before they left for the facility.  


PatientMD has created the worlds first "Product and Services Healthcare marketplace" for businesses like "Substance Use Treatment Inc." to succeed in bringing services and products to the marketplace and incentivizing clients to shop and choose the most appropriate deal for themselves right from the Substance Use Treatment website.
Alex is now an alumni and excited for his new “lease on life”. However, after only two months, Alex unfortunately relapses and needs a counseling session. His father now sets up a telemedicine live consult with the rehab psychologist. Later they again do a telemedicine consult with the pain medication doctor.
In addition, both Alex and his parents are given web based access to many valuable online resources.

Relapse Prevention

PatientMD is helping businesses like "Substance Use Treatment Inc." to stay in touch with clients even after the episodic care and stay in touch with clients even after treatment.
For next 12 weeks, Alex is meeting with his therapist every week at a designated time to keep motivated in being sober, taking the right medications and keeping in compliance. Alex is well on his way to a full, substance free lifestyle thanks to not only his loved ones but the strength that new technologies provide in the field of treatment for SUD.

Some statistics on drug addiction and substance abuse

Source: National Institute on Drug Abuse (NIDA/NIH)
  • In 2017, 19.7 million American adults aged 12 or older, fought against a substance use disorder according to National Survey on Drug Use and Health(NSDUH)
  • In the same year, 8.5 million American adults suffered from both mental health disorder and a substance abuse disorder
  • Approximately 4% of the American adolescent population aged 12 to 17 suffer from a substance use disorder, which is 1 in 25 people in this group
  • In 2017, an estimated of 20.7 million people age 12 and older needed treatment for substance abuse out of which only 4 million or 19% of them received the treatment
  • Drug abuse and addiction costs more than $740 billion annually including lost workplace productivity, healthcare expenses and crime related costs.

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